Our Privacy Policy

Gem Apartments is an hospitality company that offers accommodation rental, property management, along with related businesses, products and services. We do not sell your personal information to other companies. We do not transfer your personal information to other companies. We may use Facebook Products (as defined by Facebook, which includes Messenger, Instagram and Audience Network) that enable us to follow the actions of visitors to our websites who are redirected to our websites after clicking on a Facebook advertisement; record the efficacy of Facebook advertisements for marketing, statistical, and market research purposes; and serve targeted advertisements on Facebook that match interests determined by your activity on our websites and deliver ads on other websites within the Facebook Audience Network.

We use third party software to proactively initiate or offer online chat if we believe you would benefit from assistance. All information you enter via online chat may be associated to your email address and will be stored in our systems with any other information you provide and any transaction details. When we need to collect personal information to execute a transaction or provide a particular service you requested, we will ask you to voluntarily supply us with any information we need. In connection with a purchase or reservation, we may ask you for personal information such as name, address, telephone, email address, occupation, government issued ID number, and nationality and passport number. We may use such information to verify your identity, complete the reservation or transaction.

Your email address is typically used to send a confirmation and, if necessary, might use the other information to contact you for help in processing your reservation. We may record telephone calls for quality assurance, training, compliance, and security purposes. You will be notified whether the call is being recorded at the start of the call. We may also collect and use your personal information to satisfy any applicable law, regulation, legal process, or enforceable governmental request, or when we have a good faith belief that use and disclosure is necessary to investigate, prevent or protect against harmful activities to owners, guests, visitors, associates, or property. Our platforms are not intended for children, and we do not knowingly solicit or collect personal information from children under the age of 16.

We use third-party service providers that provide applications, tools, databases, or websites that assist us in collecting the personal information of individuals who wish to be considered for potential employment. The information you provide as part of your application for employment is accessible to Gem Apartments and may be shared among its Affiliates, and recruiters working on behalf of Gem Apartments or its Affiliates for the purpose of managing your application for employment, including administering the application, arranging interviews, applicant selection, scoring, assessment, issuing offers to successful candidates, and to comply with legal and regulatory requirements.